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How To Order

I HAVE NEVER PURCHASED ONLINE BEFORE - IS IT SAFE?
Please be assured that our online payment methods are secure. We do NOT store any of your credit card details on our web server. All online payments are transmitted over a secure session via 128 bit encryption, the highest level available, using our own SSL certificate. SSL (Secure Sockets Layer) is the industry standard for conducting secure transactions over the Internet. These measures add extra levels of security for you the customer so you can be assured that internationally recognised companies with the highest levels of security are looking after your credit card details. In addition, we do not require payment by credit card. You can also pay offline by phone or fax, by downloading our order form.

HOW TO PLACE AN ORDER
That's easy – just browse through our products and if you see something you want to buy, select the colour and size and click the ‘Add to Cart’ button. You can then choose to continue shopping or you can proceed to check out.
HOW DO I ADD ITEMS TO MY SHOPPING CART?
After you 'Add to Cart', the items will be placed in your shopping cart until you check out. You can review your cart anytime by clicking on the 'View Basket' button. To remove anything from your shopping cart, click on 'remove' and then update.

HOW DO I CHECKOUT?
Checking out is easy: Go to your shopping cart by clicking the 'View Basket' button to review your order. Then click the Proceed to Checkout button and follow the instructions. You will need to know your contact details, delivery address, the billing address of the credit card you are using (if different to the delivery address), your contact details and your credit card details. If you don't want to pay online, you will be given different payment options to choose from.

HOW DO I PAY FOR MY ORDER?
You can pay using a credit card (we accept Visa card and Mastercard) Only.

HOW CAN I BE SURE MY ORDER WENT THROUGH?
Once your order is placed, you will receive an e-mail confirmation usually within minutes. If you don't receive an e-mail within 24 hours, please call (02) 9773 4116 or send an email to sales@drsindustries.com.au before placing another order.

QUERIES
Please email us if you have any queries regarding ordering.

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